Refund policy
We offer a 60-day money-back guarantee. If you don't see results within 60 days of receiving your order, contact us and we'll issue a full refund. No questions asked.
Because our products are consumable supplements, we do not accept physical returns. All claims are handled directly through our support team.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect. Email support@loveri.co with a photo and a brief description of the problem. We will review your claim and, if approved, issue a full replacement or refund at no cost to you. Approved replacements are shipped within 3 business days. Refunds are applied to your original payment method within a few business days.
Non-Returnable Items
Our products are consumable supplements and are classified as personal care goods. As such, they cannot be returned once received. We do not accept returns for buyer's remorse or change-of-mind purchases.
Exchanges
We do not offer direct exchanges. If you received a damaged or incorrect item and your claim is approved, we will send a replacement at no cost to you.
Refunds
If your refund is approved, you'll be automatically refunded to your original payment method within 10 business days. If more than 15 business days have passed since your refund was approved, please contact us at support@loveri.co.
For any questions, contact us at support@loveri.co.